Return Policy Page

Return Policy

Customer can refuse to accept that product if the problem about product such as wrong model, color, unfulfilled amount, etc.

Customer must firstly notify the problem of claim-return of the product in every case .

Incomplete product due to the product itself or the installation by us are able to notify for the change/return provided that the inspection for proving shall be proceeded.

maha shwe myay.com shall contact to inform the result of inspection, if it does not contrary with the condition and the new product is available, the preferable channel to change-return for the customer shall be inquired and make an appointment to deliver the product.

Do not accept the change-return if the product is used or in the event that the customer claims for the change without any cause from the product itself.

If anything problems when you accept the product and service you can contact u and .you can send it to us with documentary evidence and products.

Product must not be damaged causing by customer's action.When you send to us with

Receipt/Document confirming the payment from the bank or the email and the sale slip/tax invoice, with the products.

Product must be unused, the product brand or price tag must be intact and the product's box or package must be in the complete condition, warranty document, manual and compatible equipment of the product.

Product must be under the condition determined by the manufacturer and shall not fall into the condition of non-returnable product.

Product provided under the condition of promotion such as premium, exchangeable product, purchasing product, etc. must be returned together with the major product.

Expense incurred from the transportation of the returning product, gift wrapping cost, special package, installation and other Service Fee are non-refundable.

To Change or Claim the products, Customer need to notify the problem within 14 days after received the shipments or services. We can replace the product within 7-14 days or else we can change you another model or cancel an order.